Our Privacy Policy and Commitment to Protecting Your Privacy

At Northfield Racquet Club, we value your business and we respect your concerns about privacy. As a member, you trust us with your personal information. We respect that trust and want you to be aware of our commitment to protect the information you share in the course of doing business with us.

How we Collect, Use and Disclose Your Information

When you purchase a membership from us, you share personal information so that we may direct you to the membership type and services that best meet your needs. We assume your consent for our company to use this information in an appropriate manner. We may use and disclose this information in order to:

  • Communicate with you
  • To provide services to you that are supplied by other parties
  • Evaluate eligibility to use certain services
  • Detect and prevent fraud
  • Act as required or authorized by law

What We Will NOT Do With Your Information

We do not sell member information to anyone. Nor do we share member information with organizations outside of our company that would use it to contact you about their own products and services.

We Strive to Protect Your Personal Information

All employees and suppliers who are granted access to member records understand the need to keep this information protected and confidential. They know they are to use the information only for the purposes intended. This expectation is clearly communicated. We’ve also established physical and system safeguards, along with the proper processes, to protect customer information from unauthorized access or use.

Your Privacy Choices

You may also withdraw your implied consent at any time (subject to contractual obligation and on providing us reasonable notice) by contacting our Privacy Officer. Please be aware that withdrawing your consent may prevent us from providing you with the requested membership or service. We may occasionally use your personal information to keep you up-to-date on club events and programs that may interest you. If you would rather not receive this type of communication, please let us know through our Privacy Officer.

If You Need More Information

For more information about our privacy policies and procedures, please contact our Privacy Officer at: Northfield Racquet Club, PO Box 544, Waterloo, ON N2J 4B8 Telephone: 884-7020